Returns & exchanges
Please choose your magic carefully. Here’s exactly how returns and exchanges work.
Why magic can’t be returned
The secret is often a big part of what you buy, and once you’ve learned it, it can’t be unlearned. That’s why magic retailers, Tricksupply included, don’t accept returns on magic. If a product isn’t right for what you intended, email us. For regular customers, we’ll look at it case by case.
Defective items: 30-day exchange
We stand behind what we sell. If a new item arrives defective, we’ll gladly exchange it within 30 days of delivery.
- Email sales@tricksupply.com with your order number and the problem.
- We’ll reply with a Return Authorization (RA) number and instructions.
- Write the RA number on the address label and ship the item back.
Pre-owned & collectible items
We check every pre-owned piece for completeness and working order, but we sell them as-is with no warranty. Report any serious misrepresentation or a flaw that wasn’t described within 10 days of receiving the item.
Downloads
Downloads can’t be returned once they have been accessed.